Category: Social Computing

Writing about social computing (digital media, social media, cyborg anthropology, online communities, et cetera).

The Soul of the Web

Over at The Atlantic, Kaitlyn Tiffany has an article on The Battle for the Soul of the Web – a headline that may sound a little dramatic, but is touching on some important topics. The article touches on a few different topics, but a central one is about the decentralized web (DWeb), and where that both intersects and contrasts with the Web3 space. It’s an interesting topic that is worth a deeper dive if you care about online spaces at all.

Decades removed from the gonzo highs of blinging GIFs and wacky blogs, the web is now a place where many people feel exploited, manipulated, and tracked; where freedom of speech is being tugged around in a strange culture war; and where the rich get richer.

Among this set, one solution seems to be the consensus favorite. If these problems are intrinsically linked to consolidated tech giants like Meta, Google, and Amazon, why not embrace technologies that decentralize power? 

Kaitlyn Tiffany

I’ve been railing against and ranting about information silos for years, so I suppose it’s no surprise that this line of thought might be a little appealing to me. I’ve had a passing interest in the potential of technologies like IPFS for years, for instance, though it remains to be seen how things pan out, and what adoption looks like – how much broad adoption is necessary for a technology or philosophy on technology to sustain itself and become independently viable?

That said, I think they’re at least asking the questions, and that’s a good start:

Nathan Schneider, a media-studies professor at the University of Colorado at Boulder and a frequent writer on collectivism and tech, told me. “DWeb asks more,” he said, and dwells on two key questions: “What do we actually want socially, and how do we center those values in our technical designs, so the technical becomes a means to an end, rather than an end in itself?”

There’s obviously some overlap between some decentralized web efforts, and decentralized finance efforts. I hope that the former doesn’t get dragged down because of the latter (or, more specifically, the scam-filled gold-rush that congealed around DeFi in recent times). There’s lots of questions I don’t have answers to about this (perhaps others do?), like how do we make the technology useful, approachable, ubiquitous… without also making it a target for those who want to exert power and control, and exploit it? User congregation around particularly useful or interesting tools or information is inevitable, and with that, how do you prevent just making silos all over again? (Another topic that gives me a headache is how to shepherd information accuracy, and curb disinformation in a world where oversight is virtually impossible?)

The Metaverse is Bullshit

I haven’t really added much to the discourse about Meta’s attempt to create the “Metaverse” – a term pulled from a cyberpunk novel (Snow Crash) – largely because there’s frankly already plenty of folks saying what I’d want to say. But hey, they once again made “big advancements” today with the addition of lower bodies for their virtual avatars, and just… for fuck’s sake.

I don’t entirely blame the development team working on this. I’m sure there’s some very smart people involved, and some of them may even have prior experience with virtual worlds and game development – though that might be optimistic, based on the results so far. I say I don’t entirely blame them, because it’s a very high profile, expensive project, with a lot of direct pressure and visibility from the head of the company. That’s bound to fuck up a roadmap or two.

More Ranting INcoming

Ambient Friends

Found via Lucy Bellwood, Bobbie Johnson has a great insight on “ambient friendships“:

Social media is built on ambient relationships. You post, you tweet, you share; I read, I listen, I see. Maybe we interact briefly. But I can feel closeness to you without actually having it. 

To make things even more complicated, we can exist on both sides—creators and consumers of other people’s thoughts, and each other’s. But so often I see what you’re doing, you see me, but we’re never quite talking to each other. 

Ambient friendship.

Bobbie Johnson

Modern internet socialization in a nutshell, right there. There’s some thoughts churning connecting it to thoughts about some of Sherry Turkle’s work, but I’ll save that for another time.

The Old Days are Gone

Over on Matt on Tumblr, the head of both WordPress and Tumblr shared his thoughts on how the old, porn-y days of the internet are likely not coming back (for better or for worse).

That said, no modern internet service in 2022 can have the rules that Tumblr did in 2007. I am personally extremely libertarian in terms of what consenting adults should be able to share, and I agree with “go nuts, show nuts” in principle, but the casually porn-friendly era of the early internet is currently impossible.

Matt Mullenweg

He goes on to list some reasonably well thought out arguments as to why he feels that way. Something I appreciate is that none of the argument is a moralistic one, it comes down to practicalities. Allowing sexual expression on a platform is challenging when the financial and regulatory Powers That Be™ are definitively anti-porn. Which is pretty maddening – there’s nothing wrong with consenting adults having fun on camera, nor is there anything wrong with those consenting adults getting paid for their work (and it is work). Yet because some senior executive at Visa feels squicked by it, the entire industry is left scrambling to find ways to let people give them money.

Anyway, it’s a quick read and some decent food for thought, so go take a gander.

Go Blog More

https://twitter.com/benwerd/status/1577721339716276231

I obviously agree, seeing as I’ve been blogging for ~20 years now. But it did get me thinking about what I’d like to see out of a modern blogging system. (More specifically, self-hosted blogging systems.) There’s nothing wrong with WordPress, per se, but just as a thought exercise, what would I want to do differently if I were going to write blogging software?

  1. Built in subscription reader. One of the things that systems like Tumblr, Twitter, and Facebook get “right” is that consuming and publishing happen in the same place. It’d be great to see an integrated RSS reader, with easy re-sharing functionality built in. Ideally, the RSS reader would be Open Reader compatible, so those who want their own RSS reader can integrate with it if desired.
  2. Customizable Editor(s). Make a nice rich text editor, sure, but also make it easy to swap out for markdown or other solutions, so users can choose what works for them.
  3. Strong Native APIs. That’s kinda broad, but I also mean it kind of broadly. WebSub, Webmentions, RSS, everything for both writing TO the blog and reading FROM it. This would allow for some interesting potential applications that could build from the blog backend, and leave room for custom frontends using any number of different frontend frameworks (React, Vue, and so on).
  4. Media is a First-Class Citizen. Photos and video should obviously be supported, and with a good organizational structure for files and attachments (I know they’ve put in a fair amount of work on it but I’m still pretty unhappy with how media is handled in WordPress). Further, support for multimedia embeds and unfurls from other services.
  5. Dead Simple POSSE. As a reminder, POSSE stands for Publish on Own Site, Syndicate Elsewhere. It’s the principle of posting everything you can on a site or service you control, and then letting integrations with other services share that content to other sites (such as automatically cross-posting images to your Instagram or announcing new articles on Twitter, et cetera). I realize this is somewhat limited by other services being willing to play ball (they want to capture your content, not share it, which is why you’ve seen many services get progressively more locked down).

It’s worth noting, a lot of these things you can already sorta do with WordPress. You don’t hear a lot about the WP API, but it does have one. Likewise, there are several alternative editors, including a “Classic” editor for those who don’t like the new Gutenberg editor, and ones that enable Markdown. It’s really about making it all feel built in, not tacked on, where the reading and writing flow feels natural.

What “killer feature” would you want to see that would help you start blogging?

Trying to Remove Anonymity is a Terrible Idea

Over at Garbage Day, Ryan Broderick discusses yet another recent pundit talking about how we should remove anonymity or pseudonymity from the internet, and start requiring everyone to use their real and verified name. It’s a fucking terrible idea for so many reasons, and I think Ryan put it quite well:

None of these questions seem to enter the equation when already-verified pundits write neoliberal fan fiction about how the internet could be redesigned to make them more comfortable. But, also, to even consider this argument while the country of Ukraine, anti-war protesters inside of Russia, and Iranian citizens all digitally organize and wage info wars against oppressive state actors and while Brazil navigates a deeply contentious election featuring a coup-loving WhatsApp-amplified would-be dictator incumbent is, frankly, absurd. It’s also a functionally impossible idea.

But let’s say it was possible. Magically, overnight, the internet became read-only for anyone who wasn’t verified by some kind of posting passport system. Not only would that absolutely knock dozens of countries and thousands of communities off the internet immediately, it would turn the social web into essentially the same kind of thing people see on broadcast media. Which sucks and is boring and exactly why the internet is so popular. I think it’s particularly funny that people who make this argument assume that anyone would even keep using the internet if the only thing they could do on it was read posts from verified users. In fact, I have never written anything more confidently in my life than what I am about to write right here: Verified users are without question the worst part of any mainstream platform and if you want to imagine a world without online anonymity, go tell me about the incredible original content trending on LinkedIn right now.

Ryan Broderick

Yup. There’s a laundry list of reasons removing anonymity/pseudonymity is both a bad idea and a technical impossibility (even systems that claim to require a real name like Facebook are filled with fake accounts). It also wouldn’t solve what they think it would solve – the internet didn’t invent gossips, mob mentalities, shunning, nor sociopaths. Even cynically, things are a just a bit more “writ large”, a bit easier to bump into or get embroiled in. And that wouldn’t change with some cockamamie “real id” system.

Facebook as a Dead Whale Carcass

Over in Garbage Day, Ryan doubles down on his metaphor of Facebook being a dead whale carcass, and it’s great:

The fact that this report dropped the same week as the newest missive from Nick Clegg, the president of global affairs for Meta, which outlines the company’s roadmap for building the metaverse, feels important. Facebook, as a product, is over. Meta knows it. Facebook’s creators know it. Possibly even Facebook’s users. But no one has anywhere else to really go. Meta seems to want to migrate their users from Facebook to Horizon, their metaverse platform, because that would feel like a win, an upgrade. But we’re still years, if not decades out, from the immersive VR-powered internet they’re dreaming of, if it’s even possible to gain mass adoption at all. For instance, do we really expect older users to wear a VR headset to follow online updates from their grandkids or read the news?

And so, we’re left with the whale carcass. It’s full of scams and misinformation and weirdly sexual and violent viral videos, but for many users in the US, it’s the only place to go. Facebook wanted to eat the whole internet. It almost succeeded. And now we all, including Facebook itself, have to sit here and wait for it to fully and completely rot away until we can build something new and, hopefully, better.

Ryan Broderick

It’s pretty illuminating to see reports and data about what is actually the most viewed on the hulking behemoth that is Facebook. Illuminating, and disappointing. Algorithm-driven consumption feels increasingly like a race to the bottom, as inevitably it’s gamed and abused to cater to baser and baser instincts. I’d say two of our biggest failures with the internet in the last dozen years are: 1) not curbing monopolistic platforms early; 2) not curtailing algorithmic consumption early on.

WordPress, Tumblr, and the Web

Over at The Verge, Nilay Patel has a good interview with Matt Mullenweg called How WordPress and Tumblr are Keeping the Internet Weird. (Matt is the CEO of Automattic, which owns WordPress and recently acquired Tumblr.) The interview covers a lot of ground, but there were a few highlights for me. For instance, I thought this was a good take on the state of open source and the tragedy of the commons:

Tragedy of the commons is from economics actually. It’s a story. There’s a common field that belongs to this town, but it doesn’t belong to any one person. If all the farmers brought their sheep and cattle to graze in that field, but none of them were investing in maintaining it — maybe not having their particular sheep or cattle lay off it so things can regrow. The field gets overgrazed and dies. No more grass. Everyone loses.

In open-source, it’s very easy for companies to use open-source without contributing anything back, but that’s kind of one of the features of it. We can’t complain about it really, because that is what the license says you can and should do. But I think that companies who think more long-term say, “Okay, I’m getting a ton of value for this. I’m not paying a penny. How do I make sure that this is around five or 10 years from now?” We’ve seen examples of libraries that the whole internet depends on.

Matt Mullenweg

Also, I really love the idea of this open, transparent approach to decision making and discussion for a company:

What’s interesting at Automattic is there’s no internal email. I get a handful of emails a year from my colleagues. Everything happens on these internal blogs. What that means is we have essentially an organizational blockchain where every single decision going back to 2007 is on one of these internal blogs. You can find how every piece of code works, or every business decision, or every logo. Everything is in there somewhere.

Even if you and I decided something in a meeting, we need to write it up afterwards. It’s on this P2, so people can participate in it asynchronously. Future generations or future versions of ourselves who’ve forgotten why we made a decision can tell why we did that.

Finally, we try to say, “Reversible decisions quickly, and irreversible decisions deliberately, or slowly.” We put pretty much every decision into two categories. Most — 99% of what you do — is very reversible. Some things are really big. Who you take funding from, acquisitions — these things are hard to unwind, so you need to make those decisions very deliberately.

Matt Mullenweg

I don’t think it’d be the right choice for every company, because frankly not everyone is wired that way, but if you can cultivate that sort of culture, it’s really appealing to me.

It was also interesting to get some insights into his plan for Tumblr, which gives me a bit of hope:

It used to be every post we did on Tumblr, people would say, “Oh, you launched this new feature. Why haven’t you gone rid of the porn bots and Nazis?” So we had to do that. There were porn bots and bad people publishing on Tumblr, and we’ve done our best and still today are doing our best, to keep it a healthy, positive place on the web. If I have to say what I would love for Tumblr to be — besides just an alternative, another place you can go that’s different from the other social networks — is a place for art and artists.

Art is necessary for society. It feeds the soul. It’s naturally transgressive. Art pushes boundaries. We need to evolve how Tumblr moderation works to encompass that. It needs to be the best place on the web for art and artists — a place where they can have a direct relationship to their audience and people can follow things, not an algorithm that’s trying to enrage you.

And then further down, this continues:

If we can create a third place on the internet that doesn’t have an advertising model — you might have seen that we just launched an ad-free upgrade for Tumblr. Twitter and Facebook never do that because their business models don’t allow them to. But, luckily, since Tumblr isn’t making very much money right now, we can afford to do that and make it the model. I think that’s pretty cool. We have a really decent chance to bootstrap a non-surveillance-capitalism-based social network, which I think is impossible for the incumbents right now. They just have the golden handcuffs.

Definitely some food for thought.

The SEO Arms Race

Anil Dash has a solid post called Underscores, Optimization & Arms Races, discussing the early days of search engine optimization, and Google’s role in our tuning content and even how the internet functions to appease it. He’s coming from a background of helping create some of the early CMS and blogging tools of the time, so it’s definitely an “in the trenches” sort of perspective, which I appreciate.

Eventually, people wanted to have the whole title of their article show up in the web address. Part of this was just because it looked cool, but some folks had started to suspect that having those words in the address might help a blog post rank higher on Google. (Google was still a smaller player in the overall web search market at the time, but it was already by far the most popular search engine amongst internet geeks.)

They weren’t wrong – it improved how parseable an article was for readers, and also seemed to help with page ranking on Google. But you have to break up those words somehow, so were you going to do it with dashes, underscores, or some other character?

There was a feel of Kremlinology to the way his minor public utterances would be parsed for any hints that outsiders could glean about Google’s inner workings. But just as often, Cutts would make clear pronouncements of What To Do, and these were received by the SEO community almost as religious edicts.

Cutts recommended dashes (not for any particular technical reason as far as I can tell), and so that’s what was adopted en masse. There was never a reason underscores couldn’t have worked just as well. Now, it’s a pretty minor quibble, and realistically, one option tends to become a de facto standard eventually anyway. So why does it matter? Because the more we constrain ourselves to fit what large corporations want, the more we constrain and limit what might be possible with the internet.

Now, the challenge is to reform these systems so that we can hold the big platforms accountable for the impacts of their algorithms. We’ve got to encourage today’s newer creative communities in media and tech and culture to not constrain what they’re doing to conform to the dictates of an opaque, unknowable algorithm. We have to talk about the choices we made in those early days, even at risk of embarrassing ourselves by showing how naive we were about the influence these algorithms would have over culture.

The Tchotchke Internet

The Tchotchke Internet is a social media landscape of digital flair and knick-knacks, a direct evolution of the freemium user experience. It’s the small ways that users can spend money (or make money) to have a better experience on social media. It’s Reddit Gold, Discord Nitro, Twitter Super Follows, celebrity verified checkmarks, premium Zoom calls, NFT galleries, Ethereum domain names in your bio, Fortnite skins, Roblox Robux, personal Minecraft servers, custom Twitch emotes, Linktree URLs, cryptocoin giveaways, Clubhouse invites, and social media partner programs.

People are spending a lot of money to express themselves online and most of what they’re paying for is basically the digital equivalent of an emo kid’s backpack covered in Hot Topic pins, random little digital artifacts that bely some kind of personal identity.

Ryan Broderick

It’s a clever, and I think apt, name for how the internet has shifted recently, and continues a trend we’ve been seeing for a while around virality, monetization, and content creation. We’ve been talking about “influencer culture” for a while, and I think this is a (perhaps inevitable) continuation of that trend. I think that the “digital flair” is definitely an attempt at status signaling, but also an attempt for some to feel like they can still express themselves and be part of the larger dialogue. As the nature of discourse on the internet increasingly feels like broadcasts (one-to-many, and largely in one direction), having little ways to make your mark feel increasingly important.

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