Author: Nadreck

This is fine. (Happy 2015)

This is fine.

For whatever reason, this comic (by the illustrious KC Green) comes to mind when I think about the past year. Not trying to be a downer — life is, on the whole, pretty good. I think why it feels so emblematic of 2014 is that so much of the year was spent trying to maintain an even keel, some level of equilibrium, as if I somehow had my shit together after a major personal, professional, and emotional shift. Did I actually have my shit together? No. Do I have it together now? Hell no. But it was still the right decision to make those shifts.

Life Update

I’ve been playing a fair bit of Final Fantasy XIV (Hyperion server, come say hi), which has been a nice escape distraction pastime. I’ve got two characters (yes, even on a game where you can play every class on one character, I still make alts), and have thus played through the main storyline twice now. It tickles the right mix of nostalgia, new fun and lore, and “the pretty”. We’ll see how long it holds my interest!

My brother Uriah came down to visit the other week. It was excellent to see him, and I’m glad he had a chance to explore San Francisco a bit. (We also got to see our cousins who live in the area, which is always fun.) We went for a really nice drive down Skyline, into the hills between the Bay and Santa Cruz, down through Big Basin State Park, and then back up the coast. One of the nicest things about it (other than some good brother time) was the lack of cars for most of the trip — it wasn’t until we were almost into Santa Cruz that we really hit any traffic to speak of, and there were long stretches where we were the only car on the road, winding through tall redwoods and the random opening out onto valley vistas. It was a nice reminder that some space and nature isn’t that far away.

Working through some depression and remnant guilt/overdeveloped sense of responsibility, but that’s pretty normal and not really new. I feel like I’m managing alright for the moment, which is a good spot to be.

At some point I’ll go back to posting pithy/interesting videos and links and writing essays and reviews and other such stuff that would be interesting to more than just friends. Right now, I’m mostly just glad to have an outlet for saying “I’m still here.”

Next: 2015

It may be a month late to do new year’s resolutions, but time is sort of wibbly-wobbly anyway, and they’re not really resolutions so much as planting tiny little fires under my ass to try and live up to my own expectations and desires.

  • Travel to at least one place I’ve never been (preferably in another country).
  • Create more. Even if it’s chaotic and a mess and not what I was trying to do. Because it feels good, and because it’s how you get to a point where you DO make what you were trying to.
  • Take my career next steps. There are a few things I’d like to explore.
  • Start dating again. It’s been over a year. It’s time.
  • Save some money. It’s a good idea in general, and there are also some known expenses that will inevitably be coming (e.g. my car won’t last forever, and it’d be nice to not have to scramble to replace it when it dies).
  • Make some new sites/redesign this one. Gets back to that “create more” thing. Too many of my ideas are “needs regular use/updates” projects, but can’t hurt to make them anyway, or come up with some one-off pages/sites.

These are my own goals/expectations/resolutions/desires/whatever-you-want-to-call-them — I’m mostly posting them for myself. That said, feel free to come up and ask me what I’ve created lately, or help brainstorm places to visit.

Wading into the Brambles

I’ve been debating doing NaNoWriMo this year. I’ve participated on and off for years, though I’ve never finished. At this point, it’s been a long time since I’ve written fiction (or told any sort of story, fictional or not), and I miss it. It’s a little weird to say that, since a) there’s technically nothing stopping me from doing it now, and b) I was never all that amazing at it. (I’m trying really hard not to just completely bag on my writing ability, since people seemed to generally respond favorably to what they read, and bear in mind Ira Glass’s quote on creative work, but it’s hard. Even with the stories I was moderately pleased with, there was SO MUCH room for improvement.)

I do miss it, though. It’s weird — I’ve felt blocked to the point of frustration for years now, and unable to bring myself to get past it, even though I know the answer is simply to keep it up until I get through the brambles. I’ve been thinking about it a lot for a while now — the dearth of creative outlets and making in my life, and it really struck home a little while ago. I was having a conversation with someone who is a maker and doer (and just generally awesome person), and we were talking about hanging out sometime, and they said they looked forward to hearing/seeing what I make. I was instantly filled with embarrassment, because I felt like I had nothing to offer to that conversation. I love creative people — it’s what I’m attracted to, both in friends and otherwise — and when given this opportunity to make a more solid connection with someone I already liked and wanted to get to know better, I felt like I had nothing to contribute.

Note, it wasn’t anxiety, it was embarrassment. I was embarrassed — I felt like I was a poser who’d been called out on their facade. I realize that isn’t really fair to myself or entirely accurate — there’s room for people who celebrate art and creativity, who are supportive and the first to cheer others on, and that doesn’t somehow make them a sham. But feelings aren’t rational, and it doesn’t feel like enough to validate the role creativity has on my personal identity.

So, it’s time to wade into the brambles again. It’s been so long that I don’t even remember what telling a story feels like on my tongue, the heft and shape of a narrative in my fingers. It’s time to correct that. I’m debating doing NaNoWriMo this year, and it almost doesn’t matter if I finish, as long as I actually begin.

The Happy List

If you haven’t gone through the archive of A Show with Ze Frank, I highly recommend it. The topics range all over the place, and the tone can vacillate from serious to silly from one episode to the next. There are a lot of times where I feel like he’s struck a chord, and says or shares something that deeply connects with me and my own experiences.

I could keep rambling about that (and maybe I will, sometime), but I actually wanted to share a particular video that I think poses a good question, about what makes us happy. Go ahead and take a minute to watch it, I’ll wait.

I love this concept, and is one I’ve thought about a lot in the past, the notion of the little moments or vignettes of experience that allow you a moment of happy contentment. It’s part of what I try to get at when I talk about the notion of “Festina Lente”. Being present in the moment, not rushed. Attentive. (It’s also one of the things I enjoy about Amélie — savoring the little moments, cultivating alternative pleasures.)

There are a lot of moments I appreciate, but here are a few:

  • Walking through dry leaves in the fall.
  • The smell of the woods and the fields after a good summer storm.
  • Biting into the first apple of the season.
  • Watching snow and ice melt into the brook on the first warm day of spring.
  • Watching traffic lights sway in the evening winds in the summer.
  • Watching a full moon rise over fresh snow.
  • Cooking and sharing a large meal with people I love. (There are reasons I try to celebrate both Canadian Thanksgiving and American Thanksgiving!)
  • Feeling the cool air on my face from the comfort of a warm bed.
  • Cupping a warm beverage in my hand after being out in the cold, feeling the heat seep into my fingers.

How about you? What are the moments that make you happy when you catch yourself being present for?

Environment to Thrive

I mentioned briefly in Reunions and Goals that I’ve been spending some time thinking about what environments I thrive in. It can be a useful exercise — it helps you identify what is working and what isn’t, and hopefully find ways to improve your environment.

“Environment” can mean a number of things, so to be clear, I’m talking mostly about two factors: living environment (the weather and culture in which you live), and working environment (the culture where you work and what you do there).

Let’s dive into the living environment first: I’m an introvert who grew up in the woods of Vermont. I like having green space around me, and the ability to choose my own pace. I’ve lived in cities before, and the ones I’ve done best in were ones that were welcoming, radically inclusive, and not in quite so much of a rush all the time. I pick up on the tension and urgency of the people around me pretty easily, and it leaves me stressed out more than I’d like. I like my seasons to have punctuation: to be seasons and not just a slight variation in the same weather year-round. I’m pretty ambivalent about winter and summer, but spring and autumn are important to me — in particular Autumn. There’s something about the shift in the air, the leaves changing, the sense of culmination. It’s a period of creativity and productivity for me (spring is a period of reflection and renewal), and something I value a lot.

Culturally, I like the weird. Artists, musicians, counter-culture folks, Cacophanists, Burners. I like diners and dives, street art, and people who don’t take themselves too seriously. I like places where there’s camaraderie and community, where what you do or how much you make doesn’t define who you are. I like to be where there is activity and a sense of getting things done, but where watches aren’t wound too tight.

Then there’s the working environment: what makes me feel productive, how do I like to work? I’ve found that I feel most productive and most valuable when I’m in an autonomous role where I can contribute to a larger whole, and help the people, the project, and the organization shine. I like to fill niches and gaps in processes and workflows so others can achieve what they need with a minimum of drama or frustration. I like to help others feel supported and respected, and like to feel supported and respected in return. I don’t want the limelight — if I was suddenly given the option of becoming a CEO, or becoming a COO (or other C-level position that isn’t the public face of the company), I’d choose the latter. I’d rather have the recognition and respect of my peers than to be called out publicly. I like having enough personal space to get my work done and to breathe, but also enough social opportunities to feel connected with my co-workers.

What this breaks down into for a work environment is a place where there is a level of trust within the organization that everyone is doing their part and contributing as best they can, where the goal is to do good work and to do the right thing, and is less about the politics of ego. There should be room to take initiative, and not too much pigeon-holing into a specific role and job description. Intelligence and talent should be highly valued, but not at the cost of kindness. Every job will have days where you’re there because it’s your job and not because you are invested in the work, but the best environments are where that’s the exception, not the rule. The goal is a work place where you neither feel like an imposter, nor the smartest person in the room, where everyone is striving to do their best work and to be better than themselves.

Obviously, the working and living environments are intertwined: without one, the other will feel off or lackluster. Finding a good work-life balance is hard, and goes well beyond whether or not you’re there 30 hours a week or 70 hours a week. It matters more (to me, at least) whether there is enough separation that work does not overwhelm life (and vice versa), but still enough connection where each is complementary to the other.

I’m not there yet: I really enjoy where I’m working, and feel like the work environment is damn close to where I want it to be. I’m less thrilled with my living situation: the Bay is too crowded, too tense and full of people stressed and rushing about, too expensive, too driven by class and money. That’s not to say there aren’t some amazing people and communities in the area, and a lot of the things I look for — I am saying I’ve not been won over yet or found those connections. I really should invest some more energy into giving it a fair shot. The lack of seasons still bothers me, though, and I can’t imagine settling here for the long term. Maybe that’ll change. In the meantime, it’s at least a worthwhile experience, and an opportunity to identify what’s important to me.

User Experience(d)

Last week, I was at a family reunion filled with fabulous, intelligent, talented people whom I’m glad to call family. One thing I noticed: as people pulled out laptops and iPads and smartphones, or discussed some of the current technological hurdles they’re facing in their day to day lives, there was still a lot of frustration and implied distrust of the hardware or software being used. It really hammered home to me that there’s still a long distance left between usable and intuitive. They were adding complexity and hurdles that didn’t need to be there, because they were used to a previous mental model that was more complex.

I work with software and computers every day, and have for years. Even a lot of my hobbies end up taking place on computers. It’s easy to take for granted the human-computer interactions I do on a daily basis, because I do them regularly, and generally even if it’s a new piece of software or hardware, it still behaves similarly enough to other software that I can get the hang of it pretty quickly. The thing is, even with the pervasiveness of technology these days, I am an anomaly, not the norm. Many people — highly skilled, capable people — simply don’t have that background and context for understanding, nor the time or interest to gain it. As far as I see it, this is a lot of what user experience design is all about: finding that line between simplicity and complexity, where people have enough detail to understand what is happening (at least a high level), but is still simple enough that they don’t have to invest cognitive energy to grasp how to use it.

Aiming for clarity is hard on its own, but what I was noticing is that it faces an additional hurdle: overcoming the complexities or mental models of previous designs. It seemed like a big problem in particular for older generations was that they’d fallen out of sync with what experiences were designed to be now, and were burdened with the expectation of complexity or failure from experiences in the past. It’s easy to say “oh, well they just need to retrain themselves,” but that implies they have the cognitive energy, time, and interest to do so.

That’s not to say we shouldn’t keep working on improving the user experience, but it is something to bear in mind when developing software or hardware. I have a few ideas on how to accommodate this, some of which may be more palatable than others:

  • Evolving UX: Going with more iterative, minor changes rather than a large shift. This already happens some (depending on the software), and sometimes it’s unavoidable that multiple changes will need to go in at once.
  • Documentation: Creating effective documentation can be invaluable for keeping older users up to speed on what’s happening. Three things I’d want to make sure to consider: keeping docs up to date to the current version of the software; keeping legacy docs for older versions; mapping the old user experience to the new user experience in change logs and within the docs themselves.
  • Usability Studies of Existing Users: Doing usability research has definitely become more prevalent, which is a good thing, but I feel like tends to focus on how to attract new users, and doesn’t really give a lot of attention to existing users (I suspect at least partially under the presumption that once a user is committed to your product, they are less likely to take the additional effort to switch). It would be really interesting to make sure to include existing long-time users when doing usability studies. If considering retention of existing users isn’t on your radar, maybe you should reconsider.

Obviously, it’s impossible to please all of the people, and maybe more of this is already in progress than I’m aware of, but it does feel like we’ve got a distance left to go on learning to effectively clear out the cobwebs of past experiences.